Human factors and ergonomics

The innovation-driven Industry 5.0 leads us to consider humanity in a prominent position as the center of the manufacturing field even more than Industry 4.0. This pushes us towards the hybridization of manufacturing plants promoting a full collaboration between humans and robots. However, there are currently very few workplaces where effective Human–Robot Collaboration takes place. Layout designing plays a key role in assuring safe and efficient Human–Robot Collaboration. The layout design, especially in the context of collaborative robotics, is a complex problem to face, since it is related to safety, ergonomics, and productivity aspects. In the current work, a Knowledge-Based Approach (KBA) is adopted to face the complexity of the layout design problem. The framework resulting from the KBA allows for developing a modeling paradigm that enables us to define a streamlined approach for the layout design. The proposed approach allows for placing resource within the workplace according to a defined optimization criterion, and also ensures compliance with various standards. This approach is applied to an industrial case study in order to prove its feasibility. A what-if analysis is performed by applying the proposed approach. Changing three control factors (i.e., minimum distance, robot speed, logistic space configuration) on three levels, in a Design of Experiments, 27 layout configurations of the same workplace are generated. Consequently, the inputs that most affect the layout design are identified by means of an Analysis of Variance (ANOVA). The results show that only one layout is eligible to be the best configuration, and only two out of three control factors are very significant for the designing of the HRC workplace layout. Hence, the proposed approach enables the designing of standard compliant and optimized HRC workplace layouts. Therefore, several alternatives of the layout for the same workplace can be easily generated and investigated in a systematic manner.

Keywords: Digital layout optimization , Human–robot collaboration (HRC) , Knowledge-based approach (KBA) , What-if analysis

This research activity aims to develop new cycling gloves. A first step was focused on the definition of the functional requirements through user centred design methods. Since vibrations coming to the hand-arm system of a cyclist have a considerable effect a second step was concentrated on the analysis of hand-arm vibrations in road cycling. The paper shows results of laboratory tests executed for three different hand sizes, three different frequency ranges, with two different type of gloves and without gloves. Load conditions used for the test were determined with a former field test. Results obtained were analysed using Analysis of Variance (ANOVA), that showed no significant effect of existing gloves in reducing vibration transmissibility. This led to the need of new kind of cycling gloves that could reduce those vibrations and increase the cyclist's comfort.

Keywords: Bioengineering , Cycling gloves , Design of experiments , Road cycling , Sport equipment , User centred design , Vibration transmission

In this paper, we propose a user-centered approach for the design of ergonomic workplaces. The method is based on the evaluation of subjective opinions and objective measures from the worker, while performing the industrial tasks. The ergonomic design of industrial workplaces will have impact in reducing the musculoskeletal disorders of workers.

Keywords: Adaptable workplace , Human-oriented design , Industry 4.0 , Worker ergonomics

The use of fast and accurate scanning systems for human worker digitization might pave the way towards the development of multiple best practices to be implemented in industry, for enhancing safety and wellness of workers. In this work, an advanced measurement system for human body 3D reconstruction is used for extracting anthropometric characteristics of a worker, which are then used for estimation of joint torques in a simulated lifting task.

Keywords: 3D body measurements , 3D body scanner , Digital human modeling , Industrial ergonomics

This work is part of the project called “Gölem project”, started in 2017, about special devices developed to enable the so-called Accessible Tourism. This project aims to design and develop a trekking wheelchair for people with impaired mobility. After an initial phase of design and prototyping, the testing phase has now begun. The objective is to validate several aspects of the design, concerning basic kinematics and dynamics, passenger comfort and physical effort of the carriers. This paper describes the development of qualitative tests for drivability and balance validation of this first prototype. At this stage, a list of features to be investigated was made, suitable trekking paths were chosen, and qualitative experimental field tests were performed. Then, the design of the prototype was modified according to these first experimental results, to improve the wheelchair characteristics. The prototype is now undergoing the modification phase, then further testing will be performed with the use of specific instrumental devices to evaluate the wheelchair itself and to perform the kinematic, dynamical, and comfort characterization.

Keywords: Accessible tourism , Assistive technologies , Design methods , Disabled people , Experimental testing , Hiking wheelchair , Trekking wheelchair , User-centered design

This study investigates the use of augmented reality technology (AR) in the field of maritime navigation and how researchers and designers have addressed AR data visualisation. The paper presents a systematic review analysing the publication type, the AR device, which information elements are visualised and how, the validation method and technological readiness. Eleven AR maritime solutions identified from scientific papers are studied and discussed in relation to previous navigation tools. It is found that primitive information such as course, compass degrees, boat speed and geographic coordinates continue to be fundamental information to be represented even with AR maritime solutions.

Keywords: augmented reality , data visualisation , human-computer interaction , maritime

Today's sailing visualization instruments struggle to cope with the increasing number of onboard sensors, automation, artificial intelligence, and the high dy-namism of the crew. Current solutions scatter multiple displays all over the boat, both inside and outside, potentially reducing usability and increasing costs. This work presents a systematic review of augmented reality (AR) as an integral solution for sailing data visualization, which revealed four scientific papers and eight commercial products. We analyzed the publication type, the AR hardware, what and how information is presented using AR, the validation method (if present), and the technological readiness. We defined the technical requirements needed for the AR device for sailing and distinguished a first generation of commercial solutions based on head-up displays from a second one based on proper augmentation with stereo head-mounted displays. The displayed information elements are limited in number and are commonly 2-D graphics (e.g., text and symbols) with a screen-relative frame of reference (as opposed to body-or world-relative). The most visu-alized elements are heading (10) followed by wind direction (8), boat speed (7) compass (7), and wind speed (7). We also found that most of the solutions lack critical evaluation. We conclude that AR has the potential to integrate sailing data from different systems and to improve accessibility, situation awareness, and safety for a large group of users. However, the main limitations are the lack of AR head-mounted displays suitable or adaptable for sailing conditions, an extensive exploration of 3-D interface elements, and an adequate number of usability studies in the scientific literature.

Keywords: Augmented reality , Data visualization , Human-computer interaction , Nautical instruments , Sailing

SPES (Selective Production of Exotic Species) is a large facility, currently under advanced construction at the INFN-LNL (Istituto Nazionale di Fisica Nucleare, Laboratori Nazionali di Legnaro) for the production of Radioactive Ion Beams (RIBs). Coordinated efforts are being dedicated to the development and upgrading of both the accelerator complex and the up-to-date experimental set-ups. This paper describes a work of upgrading as far as the inspection and maintenance of the system is concerned, and it deals with human-centered design methods to reduce the time spent in the radioactive environment of the facility during ordinary maintenance operations and to simplify them, also considering stress conditions of the operator and the mandatory wearable radiation protection devices (such as tracksuit, gloves, oxygen tank mask) which make simple operations difficult.

Keywords: Design methods , Ergonomics , Functional design , Human-centered design , Proof of concept

Eco-designed products can contribute to sustainable development if consumers choose them rather than the less environmentally friendly alternatives and if they are used properly. How-ever, eco-design methods have so far failed to address the issue of unsustainable behaviors, whose sources have not been recognized. In light of this deficiency, the authors have analyzed a large number of eco-designed products with the aim to capture the possible unsustainable behaviors arising from their use and consumption. The subsequent characterization of unsustainable behaviors has led to the creation of a framework of unsustainable behaviors, which has been subjected to the evaluation of a pool of experts in the field. In its final version, the framework includes nine classes of unsustainable behaviors, which are categorized into the corresponding product lifecycle phases (purchase, use, end of life), and different kinds of undesired effects (harmful, insufficient, excessive) based on the TRIZ-oriented functional analysis. The classes, whose significance has been checked in the literature, include frequent causes of unsustainable behaviors and corresponding examples. Through the framework, designers can take into due account the possible circumstances that would prevent their developed products from being prone to unsustainable behaviors. In a future step, the classes of unsustainable behaviors are to be linked with indications arising from Design for Sustainable Behavior.

Keywords: Design for sustainable behavior , Design requirements , Design strategies , Eco-design , Product development , Product lifecycle , TRIZ , Unsustainable behaviors

The term User Experience (UX) was introduced to define the dynamics of the human-product interaction, and it was thought that design would have been a main recipient of UX research. However, it can be claimed that the outcomes of UX studies were not seamlessly transferred into design research and practice. Among the possible reasons, this paper addresses the fragmentary knowledge ascribable to the field of UX. The authors reviewed the literature analyzing the conceptual contributions that interpret UX, proposing definitions and/or a theoretical framework. This allowed the authors to provide an overview of recurring elements of UX, highlighting their relationships and affecting factors. This research aims to clarify the overall understanding of UX, along with its key components (the user, interaction, the system, and context) and dimensions (ergonomic, affective, and the cognitive experiences). The authors built a semantic construction inspired by the structure of a grammatical sentence to highlight the relationship between those components. Therefore, UX is defined by a subject/user who performs an action-interaction towards an object-system. A complement-context better defines the condition(s) where the action-interaction takes place. This work is expected to lay the foundations for the understanding of approaches and methods employed in UX studies, especially in design.

Keywords: Semantic framework , User experience , UX , UX definitions , UX dimensions , UX fundamental elements , UX influence factors , UX studies

The concept of User Experience (UX) dates back to the 1990s, but a shared definition of UX is not available. As design integrates UX, different interpretations thereof can complicate the possibility to build upon previous literature and develop the field autonomously. Indeed, by analysing the literature, UX emerges as a cauldron of related and closely linked concepts. However, it is possible to find recurring attributes that emerge from those definitions, which are ascribable to two foci: the fundamental elements of the interaction (user, system, context) and typologies of experience (ergonomic, cognitive, and emotional). Those are used to build a framework. We have preliminarily investigated how UX is dealt with in design by mapping a sample of UX-related experimental articles published in design journals. We classified UX case studies based on the framework to individuate the UXs that emerge most frequently and the most studied ones in the design field. The two-focus framework allows the mapping of experiments involving UX in design, without highlighting specific favorable combinations. However, comprehensive studies dealing with all elements and UX typologies have not been found.

Keywords: Emotional design , Experience design , Framework , User centred design , User experience

BACKGROUND: The sanitary emergency due to COVID-19 virus obliged people to face up several changes in their everyday life becauseWorld Health Organisation (WHO) guidelines and countries' Health Systems imposed lockdown of activities and social distancing to flatten the infection curve. One of these rapid changes involved students and professors that had to turn the traditional 'in presence' classes into online courses facing several problems for educational delivery. OBJECTIVES: This work aimed to investigate the factors that affected both teaching/learning effectiveness and general human comfort and wellbeing after the sudden transition from classrooms to eLearning platforms due to COVID-19 in Italy. METHODS: A workshop, involving students and experts of Human Factors and Ergonomics, has been performed to identify aspects/factors that could influence online learning. Then, from workshop output and literature studies, a survey composed of two questionnaires (one for students and one for teachers) has been developed and spread out among Italian universities students and professors. RESULTS: 700 people answered the questionnaires. Data have been analysed and discussed to define the most important changes due to the new eLearning approach. Absence of interactions with colleagues and the necessity to use several devices were some of the aspects coming out from questionnaires. CONCLUSIONS: The study shows an overview of factors influencing both teaching/learning effectiveness and general human comfort and wellbeing. Results could be considered as a basis for future investigation and optimization about the dependencies and correlations among identified factors and the characteristics of the products/interaction/environment during eLearning courses.

Keywords: comfort , COVID-19 , discomfort , human centred design , university lectures

BACKGROUND: In recent years, a growing interest in ergonomics and comfort perception in secondary schools and universities can be detected, to go beyond the UNI-EN regulations and understanding how practically improve students' perceived comfort during lessons. OBJECTIVE: This study aimed to analyse the (dis)comfort perceived by students while sitting in a combo-desk during lessons; it proposed a method for understanding and weighing the influence of postural factors on overall (dis)comfort. METHODS: Twenty healthy students performed a random combination of three different tasks in two sessions - listening, reading on a tablet and writing. Subjective perceptions were investigated through questionnaires, in which the expected and the overall comfort were evaluated; postural angles were gathered by processing photos through Kinovea® software and were used for the virtual-postural analysis, using a DHM (Digital Human Modelling) software; statistical analysis was used to investigate the influence of subjective comfort of each body part on the overall perceived comfort. RESULTS: The statistical correlations were used to perform an optimization problem in order to create a general law to formulate the overall comfort function, for each task, as a weighted sum of the comfort perceived in each body part. The test procedure, additionally, evaluated the influence on comfort over time. The results showed how the upper back and the task-related upper limb are the most influencing factors in the overall comfort perception. CONCLUSIONS: The paper revealed a precise and straightforward analysis method that can be easily repeated for other design applications. Obtained results can suggest to designers easy solution to re-design the combo-desk.

Keywords: combo-desk , Perceived (dis)comfort , school activities , school seat , students wellbeing

BACKGROUND: According to ergonomic researches regarding a good sitting posture, it is essential to ensure a natural back-curve in order to prevent musculoskeletal disorders. A brief observation among the Scientific Technology Library inside the University of Salerno showed that students used to complain about neck and lumbar pain, especially after a study day. OBJECTIVE: On the light of this background, a sitting posture comfort analysis had been performed on chairs inside the library to check the critical factors that influence the postural comfort and, consequently, the learning. METHODS: A prolonged sitting posture, that is common during the daily study activity, had been simulated with fifteen volunteer students performing 1-hour tests (divided into four 15-minutes tasks). Subjective perceptions had been gathered through questionnaires rating on a 5-point Comfort scale, both the expected comfort at the beginning of the experiment and the Localized Postural Comfort at the end of each task have been investigated. Then, postural angles had been gathered through photographic acquisition and Kinovea®. CaMAN software had been used to calculate the objective (dis)comfort indexes. Finally, subjective and objective data had been statistically processed and compared. RESULTS: Lumbar area scored the lowest perceived comfort while the perceived comfort was independent of participants and tasks, but dependent on time. CONCLUSIONS: After this comfort-driven analysis, critical factors of the chair-design were checked, and a proposal for a future re-design was hypothesized.

Keywords: Comfort , library , office seat , postural comfort-driven redesign , students

BACKGROUND: Nowadays, the ergonomic study of the driving position is a critical aspect of automotive design. Indeed, due to the rising needs on the market, one focus for car industries is to improve the perceived comfort related to the cars' interior. Driving a car for a prolonged time could cause complaints in some body-regions, especially in the lumbar-sacral area. Thus, special lumbar-sacral supports for driver seat has been proposed for reducing this kind of complaints. OBJECTIVE: Development of two virtual and physical models of lumbar-sacral support for improving both the lumbar/sacral and overall perceived comfort while driving. METHODS: Two prototypes of lumbar/sacral support have been realized: the first one was integrated into the seat, and the second one was shaped as a removable pillow (removable support). Fifty participants were asked to rate the perceived comfort in lab tests performed on a seating-buck by comparing three configurations (5 min each): a standard seat, seat with the removable support, seat with integrated support. Subjective data (by questionnaires) and objective data (interface pressure between backrest and driver) have been acquired and statistically processed. In addition, real driving tests have been performed to test the actual performance of the removable support in term of perceived comfort comparing it with the standard seat. RESULTS: Statistical correlations between subjective and objective data showed interesting results in comfort improvement through the adopted solutions. Real driving tests showed an improvement in comfort perception with the lumbar-sacral support towards the standard seat. CONCLUSIONS: Thanks to the virtual prototyping and the application of previous knowledge, coming from literature and experience, a solution for improving the overall comfort and reduce the lumbar/sacral pain while driving has been developed, tested, and assessed.

Keywords: body-shaped pillow , Car seat comfort , lumbar-sacral support , seat design

The human‐centered design (HCD) approach places humans at the center of design in order to improve both products and processes, and to give users an effective, efficient and satisfy-ing interactive experience. In industrial design and engineering, HCD is very useful in helping to achieve the novel Industry 5.0 concept, based on improving workers' wellbeing by providing prosperity beyond jobs and growth, while respecting the production limits of the planet as recently promoted by the European Commission. In this context, the paper proposes an ergonomic assessment method based on the analysis of the workers' workload to support the design of industrial products and processes. This allows the simultaneous analysis of the physical and cognitive workload of operators while performing their tasks during their shift. The method uses a minimum set of non‐invasive wearable devices to monitor human activity and physiological parameters, in addition to questionnaires for subjective self‐assessment. The method has been preliminarily tested on a real industrial case in order to demonstrate how it can help companies to support the design of optimized products and processes promoting the workers' wellbeing. © 2021 by the authors.

Keywords: Design for ergonomics , Human factors , Human‐centered design , Product design , Workload assessment

Simulation in healthcare is rapidly replacing more traditional educational methods, becoming a fundamental step in the medical training path. Medical simulations have a remarkable impact not only on learners' competencies and skills but also on their attitudes, behaviors, and emotions such as anxiety, stress, mental effort, and frustration. All these aspects are transferred to the real practice and reflected on patients' safety and outcomes. The design of medical simulations passes through a careful analysis of learning objectives, technology to be used, instructor's and learners' roles, performance assessment, and so on. However, an overall methodology for the simulation assessment and consequent optimization is still lacking. The present work proposes a transdisciplinary framework for the analysis of simulation effectiveness in terms of learners' performance, ergonomics conditions, and emotional states. It involves collaboration among different professional figures such as engineers, clinicians, specialized trainers, and human factors specialists. The aim is to define specific guidelines for the simulation optimization, to obtain enhanced learners' performance, improved ergonomics, and consequently positively affect the patient treatment, leading to cost savings for the healthcare system. The proposed framework has been tested on a low-fidelity simulation for the training of rachicentesis and has allowed the definition of general rules for its enhancement.

Keywords: Design optimization , Human Factors , Simulation-based training , Transdisciplinary design , User experience

Even in the era of the fourth industrial revolution, companies should necessarily deal with human sustainability, with the aim of improving workers' health and safety and enhancing their skills. Several studies have faced this issue by proposing approaches or framework to boost the consideration of human factors in the workstation design and support ergonomic evaluations. However, the need arises for a methodology that collects and systematizes existing methods and tools in order to create workplaces that fit to human needs. For this aim, this paper proposes a structured methodology that supports the design and engineering of manufacturing equipment in order to improve workstations in terms of ergonomics and efficiency. It allows identifying a problem, solving it and carrying out a complete and objective evaluation from different perspectives. The methodology has been experimented in a real case study in collaboration with a global manufacturer of agriculture and industrial vehicles. Significant benefits in terms of productivity, process standardization and human factors have been achieved.

Keywords: Equipment design , Ergonomics , Human-centered manufacturing , Workplace organization pillar , World class manufacturing

The importance of training for operators in industrial contexts is widely highlighted in literature. Virtual Reality (VR) technology is considered an efficient solution for training, since it provides immersive, realistic, and interactive simulations environments where the operator can learn-by-doing, far from the risks of the real field. Its efficacy has been demonstrated by several studies, but a proper assessment of the operator's cognitive response in terms of stress and cognitive load, during the use of such technology, is still lacking. This paper proposes a comprehensive methodology for the analysis of user's cognitive states, suitable for each kind of training in the industrial sector and beyond. Preliminary feasibility analysis refers to virtual training for assembly of agricultural vehicles. The proposed protocol analysis allowed understanding the operators' loads to optimize the VR training application, considering the mental demand during the training, and thus avoiding stress, mental overload, improving the user performance. © 2021 The Authors.

Keywords: Cognitive ergonomics , Industrial ergonomics , Training Assessment , Virtual assembly , Virtual Reality

A mixed reality (MR) system, by providing visual, auditory, and haptic feedback to the learner, can offer a high level of immersion and realism, especially in the healthcare context. In medical training through MR simulations, it is particularly important to avoid mental overload, discomfort, fatigue, and stress, to guarantee productive learning. The present work proposes a systematic assessment of stress, cognitive load, and performance (through subjective and objective measures) of students during an MR simulation for the rachicentesis procedure. A specific application has been developed to enhance the sense of realism, by showing, over the skill trainer, a digital patient that responds with auditory and visual feedback, based on the learner's interaction. A sample of 18 students has been enrolled in the pilot study. Preliminary results suggest the effectiveness of the proposed MR application using Hololens: high performances are achieved, and the cognitive conditions are well balanced.

Keywords: Cognitive load , Medical simulation , Mixed reality , Performance , Stress